Refund and Returns Policy
At FIFABible, we want every customer to have a smooth shopping experience. If you are not completely satisfied with your purchase, this policy explains how returns and refunds are handled.
Return Eligibility
Items can be returned if they are unused, in original condition, and returned within 30 days of receiving your order. Products must include original packaging and tags where applicable.
Return Process
To request a return, please contact our support team with your order details. Once your request is reviewed, instructions will be provided for returning the product.
Refund Processing
After the returned item is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed back to the original payment method.
Shipping Costs
Shipping costs are non-refundable unless the return is due to a damaged or incorrect item. Customers are responsible for return shipping unless otherwise stated.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us as soon as possible with photos of the item. Our team will review the case and arrange a replacement or refund where appropriate.
Exchanges
If you wish to exchange an item for another size or style, please contact us before sending the item back. Exchanges depend on product availability.
Processing Time
Refunds may take several business days to appear in your account depending on your payment provider or bank processing time.
Contact Support
For questions regarding returns or refunds, please contact our customer support team through the contact page on our website.